Reimbursement

100% satisfaction Guarantee

We will try our best to make sure the products shipped to our customers are in the best condition."100% satisfaction Guarantee" is the business principle of us. If you are not satisfied with the goods when you get them, just return it to us in its original condition within 7 days upon receiving the items for the refund or replacement. This guarantee don't contain custom orders, special orders or the goods that have been modified as per customer's required.

 Also if any jewelry reached not in good condition ,Missing sending , Discrepancy in color and shape ,we will be responsible for  your loss. Please contact our customers service representatives, and send the photos of problematic product upon receipt of the goods within 7 days. After we check it, we will make a compensation. We can assure you that  you will run no risk to place order from us.

Compensation for your loss

TIPS: Please follow these steps to ask for compensation for which make you loss item(s):
* 1. Contact our customers service representatives and offer the relevant information of the order.
  (Order NO., register name, telephone number and e-mail address)
* 2. Give complete reasons for compensation.
If any jewelry arrived broken or miss sending and any other problem upon receipt of the goods within 7 days, please take photos of packaging  and practicality of jewelry and show us by Email , cheapjewelrytop@hotmail.com

*3.Please take it easy. We will do whatever we can to deal with your problem within 3 work days.

Discrepancy in color and shape
Some products if we marked "color random", it will be send at random, almost all the pictures we photoed by ourselves ,a little color difference will be show on the display screen (RGB)when we use different computer. So we don't responsible for this kind of problem. Almost 99% similar shape as the pictures for all the products show on the website. So please be assured purchase!